We take over your website or app in production, whether we built it or not: we keep it secure, make sure its integrations keep working and evolve it as your business changes.
After launch the business changes, external services update their APIs and an integration can stop working without anyone noticing until orders go missing. We take care of everything your product needs to keep working and moving forward.
Was it built by another team, or left half finished? We start with an onboarding technical review, included, and take over from there. That is what we did for ABC Grup when their provider closed down and left them with a half-finished build. If the code needs more than maintenance, we tell you in the review and propose a modernisation.
Front end, back office, database and hosting, with one team that knows your project.
✓ CMS, framework and dependency updates
✓ Security and verified backups
✓ Incident management with guaranteed response times
✓ Compatibility with new browser, iOS and Android versions
✓ App Store and Google Play requirements, so your app is not pulled
✓ Certificates, domains, accounts and new version releases
✓ Active monitoring with alerts and logs
✓ Application, server and integrations with ERP, CRM, payments or logistics
✓ Watching for changes in external services and their APIs
✓ Prioritising improvements with you
✓ Adapting the platform to new processes without rebuilding it
✓ Technical advice on product decisions
Both start from the same monthly fee, which covers maintenance, support and response times. What changes is how you ask for improvements: in Maintenance, each one with its own quote; in Evolution, with a separate block of hours you use without waiting for a quote.
| Maintenance | Evolution Most popular | |
|---|---|---|
|
A monthly fee with the essentials to stay covered: your product kept up to date, monitored and with a fast response if something fails. |
The same fee, plus a block of hours for changes: you ask, we make them, with no quote to wait for. |
|
| The fee depends on the product: how many parts it has (website, app, back office), how complex it is, its integrations and whether we also take care of hosting and licences. With Evolution, the block of hours is separate. On a call we'll tell you the exact price. | ||
|
Onboarding technical review
if we didn't build your product |
Included | Included |
|
CMS, framework and dependency updates
major upgrades too, planned well ahead |
Included | Included |
| Active monitoring with alerts (application, server and integrations) | Included | Included |
| Incident support and resolution | Included | Included |
| Regular verified backups | Included | Included |
|
Plugin and tool licences
if you want them included in the fee |
Optional | Optional |
|
Hosting and systems
if you want us to take care of them too |
Optional | Optional |
|
Critical
application or back office down |
4 h | 4 h |
|
High
main feature affected |
24 h | 24 h |
|
Medium
secondary feature affected |
48 h | 48 h |
|
Low
improvements or general questions |
5 days | 5 days |
| Outside business hours | Total outages | Total outages |
| The same on both levels. Maximum time until an engineer confirms the incident and assigns it a priority. Business hours: Monday to Friday, 9:00 to 18:00 (Central European Time, CET/CEST). Outside those hours, we deal with total outages as soon as we can, with no guaranteed time. | ||
| When you need a change | We prepare a quote | You ask, we make it With a block of hours from 20 h, at a reduced rate |
| Technical and product advice | When preparing each quote | Ongoing We suggest what is worth improving |
|
Performance optimisation
slow database queries, memory leaks and load times |
Fixed-price quote | Within the block of hours |
| Larger developments | Fixed-price quote | Within the block of hours We top it up if needed |
| Fixing what stops working never uses up hours: it is always included. | ||
| Report | Monthly Incidents and updates |
Monthly Plus the changes made and the hours left |
Products we keep looking after and improving years after launch.
Companies that trust us to build and evolve their digital products.
Liquid came at a critical moment for our B2B project. The vendor we had started with suddenly shut down, leaving us with a half-finished development. Their team knew Laravel inside out, understood the architecture from day one, and not only completed the project but improved it in speed, quality, and stability. The direct communication, efficiency, and team commitment have made Liquid a technology partner we fully trust. To this day, they remain our main partner.
View case study
Marc CabezasIT Project Manager
Liquid has been our trusted partner for a long time for the development and maintenance of several web pages in the publishing sector. To highlight communication: quick and competent answers/help. Professional and close treatment. Creativity and the ability to solve problems with original and sustainable ideas.
Andreas FürlingerCTO en Preselect.media GmbH
Both levels keep your product updated, monitored and backed up, with support and the same response times when something fails. Fixing what stops working is always included. What changes is how you ask for improvements: with Maintenance, each change gets its own quote; with Evolution, they come out of a block of hours, with no quote to wait for. Larger developments are quoted at a fixed price on Maintenance; on Evolution they go into the block of hours, which we top up if needed.
Yes. We actively monitor the application, the server and the integrations with ERP, CRM, payment gateways or logistics services, with alerts and logs. If a sync fails or an external service changes its API, we will usually spot it before it affects your orders or your customers.
Yes. We start with an onboarding technical review, included, to learn the real state of the code, the hosting and the dependencies. We can't commit to maintaining something (website, app or back office) without knowing what state it is in, so response times are binding once the review is done.
Mainly Laravel, Flutter and Craft CMS, where we have the deepest expertise. We also cover WordPress for existing projects. If you have a different stack, tell us and we'll look into it.
Yes. Besides minor releases and security patches, the fee covers major version upgrades of the CMS, the framework and the dependencies, such as moving from Craft CMS 4 to 5 or to a newer Laravel version. We plan them well ahead, before your version stops receiving security patches, so your product is never left on an unsupported version. If a plugin or library is discontinued and nothing else does the same job, rebuilding that feature is new development: we tell you beforehand and quote it at a fixed price or, if you have a block of hours, charge it to that.
Yes, if you want. We can include managing and paying for plugin and tool licences in the fee, and hosting too, so you don't have to deal with several suppliers or worry about renewals. It's optional and changes the fee, so we settle it in the proposal. One invoice, less admin.
The monthly fee depends on the product: how many parts it has (website, app, back office), how complex it is, its integrations and whether we also take care of hosting and licences. Evolution adds a block of hours, from 20 h, paid in advance and never expiring while you keep the fee. On a call we'll tell you the exact price.
