Where we started
When we joined the project, Benestarum ran on a WordPress site connected to a CRM that never quite fitted the way the service worked. Suara had chosen SimplyBook.me as its new tool for managing professionals, services and schedules, and needed to confirm it suited what Benestarum offered companies.
We started with a small, measurable piece of work: decoupling the WordPress front end from its backend and connecting it to SimplyBook.me through its API. That proof of concept showed the choice was viable, and it was where the collaboration began.
From there the service started to need more: a reliable booking process, group sessions with limited places, sign-ups linked to each client company, content in Catalan, Spanish and English, and performance ready for more users. The decision was to keep WordPress as Benestarum's public website and move the whole client side to a dedicated platform.
How we built the platform
We designed the user experience from scratch, with an interactive prototype to settle the flows before coding them, and built a custom web application in Laravel and Vue.js. The application talks to SimplyBook.me through its API: professionals, services and availability stay there, while the user experience and Benestarum's own rules live in our platform.
The first version covered the essentials. Each person signs up with their company's code, sees only the services included in their subscription, books individual or group sessions with real-time availability and manages their appointments from their account, in the language they prefer.
Once the service was up and running, Suara's needs grew and the platform grew with them. We built a dedicated back office in Filament and a layer between the application and SimplyBook.me to handle company-level settings the Benestarum model required: a pool of appointments shared by the whole workforce, per-person appointment limits and the annual renewal of the appointments included in each subscription. The same panel is used to manage a content hub organised by theme, programmes that string together several sessions with different professionals, and premium services for specific companies.
We also added usage analytics. The platform tracks logins and content views and generates PDF reports for each company, which until then had been put together by hand. Finally, we developed a white-label system so the platform can take on each client's visual identity; its first real use was the switch to Benestarum's new corporate identity in 2026.
Benestarum today
Around 23 companies now offer Benestarum to their staff through the platform. From the admin panel, Suara's team sets up each company's subscriptions, manages the content and programmes on offer and pulls usage reports for each client.
We still look after the maintenance and evolution of the platform, with a bank of hours for changes as they come up.
